Shipping Information

United States

We ship orders 3 - 5 business days after you place your order. Please allow extra time for us to package your order during sales and holidays.

USPS First Class Mail within the United States takes 3-7 business days
USPS Priority Mail within the United States takes 1-3 business days

FREE shipping in the US on orders over $150
Orders eligible for free shipping will ship with USPS Priority Mail, USPS First Class or UPS ground (up to 7 business days). Playframes and Wavee boards are excluded from free shipping in Alaska and Hawaii.

International

Australia, New Zealand, Canada, UK, France, Germany, Belgium, Spain, Italy, and the Netherlands

FREE shipping on orders over $150
Orders eligible for free shipping will ship with USPS First Class International Mail. Due to weight restrictions, the following products are excluded from this offer: Playframes, Wavee Boards, Waldorf Playstands, Playhouses, Playclips, Fort Kits, and Wooden Rainbows. 

ALL OTHER COUNTRIES

To find out the cost to ship, simply add items to your cart, provide your shipping address and it will calculate for you.

We are unable to ship Play Frames, Hoops, and Wavee Boards internationally.

When Can I Expect My Order?
Due to COVID-19, international shipping times are longer for some countries. If it has been 45 days since your order shipped and there are no new tracking updates provided by the carrier, please reach out to us and we will be happy to assist.

DUTIES AND TAXES
We collect VAT at checkout for all UK and EU countries, and clearly state on the customs form that the VAT has been paid. Please note that customs processing fees may still be due at the time of delivery - keep an eye out for notices from your local customs office once your order ships.

We can't help you with customs and duty taxes on your end as these vary per country and are not within our control. If you are worried about this please order from a local company or check to see your country's tax rules.